Shipping policy

Shipping Policy

Processing Times All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates

• Standard Shipping (Australia): 3–7 business days
• Express Shipping (Australia): 1–3 business days
• International Shipping: 7–21 business days depending on destination

Shipping rates are calculated at checkout based on your location and order weight.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Delays We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.

Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at nahkwoods@outlook.com within 7 days of the expected delivery date.